7 Frequently Asked Questions

Find answers to common questions about how Medical Marketing Indonesia can help Singaporean doctors connect with Indonesian patients and grow their practice.

What is Medical Marketing Indonesia (MMI) and what services do you offer?

MMI is like your one-stop shop for all things digital marketing, specially designed for healthcare professionals. We're here to connect you, doctors with private practices in Singapore, with potential patients in Indonesia.

Here's what we do in a nutshell:

We build a sleek, Indonesian-friendly website for your practice.
We write engaging blogs about your treatments, with your valuable insights included.
We get the word out about your services with Google Ads.
We optimize your content for search engines to increase your online visibility.
And finally, we handle all patient inquiries and bookings for you.

Our mission? To help you reach out to more patients by amplifying your online presence. In short, we make sure your medical services get seen by those who need them the most!

How does MMI's process differ from other digital marketing agencies?

Sure, there's no shortage of digital marketing agencies out there, but MMI stands out for a few key reasons.

Firstly, our niche is very specific: We help Singapore-based doctors like you connect with patients in Indonesia. We know your unique needs and challenges and we're here to help you overcome them.

Instead of just boosting your visibility online, we take it a step further. We create custom content like blogs and Google Ads, and a dedicated Indonesian website that's tailored to attract the patients you can help most.

But we don't stop at just attracting these potential patients.

One of our standout features is our HelpDesk. This is a dedicated, bilingual team that takes care of all patient inquiries and appointment bookings. They're the bridge that not only connects you to potential patients, but also converts these leads into actual appointments.

What kind of results can I expect from MMI's services?

Great question! With MMI's services, you can expect a few key results:

Increased Visibility - Through our effective SEO strategies and targeted Google Ads, your practice will gain greater online exposure, especially among the Indonesian audience.
Lead Generation - Our strategically designed lead-generation website and informative blog are designed to attract potential patients, guiding them down the path to becoming a lead.
Conversion of Leads into Patients - This is where our dedicated bilingual HelpDesk team shines. They follow up with leads, answer their queries, and schedule appointments. This hands-on approach helps convert leads into patients.
Content Ownership - All the digital assets we create, including the website and blogs, belong to you.
Insightful Reporting - We provide monthly reports to keep you updated on our progress. These reports will show you the results of our efforts, including increased web traffic, lead generation, and conversion rates.

Remember, digital marketing is a marathon, not a sprint. It takes time to build authority and gain traction.

How can MMI's services benefit my private practice in Singapore?

Expand Your Patient Base: By having a dedicated Indonesian website and targeted marketing, we can attract new patients to your practice.
Save Time & Effort: Our comprehensive service package handles everything from marketing to handling patient inquiries. This allows you to focus on what you do best - providing excellent medical care.
Customized Marketing: We work closely with you to understand your specialty and craft a customized marketing plan. This ensures that your unique selling points are highlighted, attracting the right patients.
Streamlined Appointment Booking: Our bilingual HelpDesk team will handle all inquiries and appointment bookings. They coordinate between your team and the patients, ensuring an excellent patient experience.
Measure Success: We provide monthly reports detailing the progress and results of our marketing efforts. This allows you to clearly see the benefits of our services to your practice.

In short, we're not just a marketing agency, we're your partners in growth. Our goal is to drive more Indonesian patients to your practice while providing them with a seamless experience.

How long does it typically take to start seeing the result?

You might be eager to see results - and I totally get that. We aim to get your custom lead-generation website and initial batch of blog posts ready by the start of the third month. Now, remember, marketing is a bit like farming. We've planted the seeds, and it takes a bit of time for things to grow.

By the fourth month, we should start to see some traction. It might be earlier, but we like to keep expectations realistic. In this time, the Google Ads will kick in and help to drive traffic to your website and blogs.

The real growth often comes around six months into the program when we've built up a strong base of quality content, your website has gained authority, and word of mouth starts to take effect.

But don't worry, we'll keep you updated every step of the way. Our monthly reports will keep you in the loop on how things are progressing.

What commitment do I need to make as a client? Do you offer flexible contracts or is there minimum contract period?

At MMI, we aim for a partnership based on trust and flexibility. We offer a month-to-month contract without the restrictions of long-term commitments. Our initial agreement usually spans for 6 months, giving us enough time to establish your online presence, implement our strategies and start reaping the rewards.

Importantly, every piece of work we create for you—from your lead-generation website to blog posts and Google Ads—becomes your property. We believe in total transparency and that you should hold ownership over your own assets.

However, while our contract is flexible, we do encourage our clients to see digital marketing as a long-term investment. The true value of our work becomes evident over time, and we're committed to delivering consistent results and adapting to the ever-changing digital landscape. But rest assured, you're in full control. With MMI, you're partnering with a team dedicated to your growth and success.

What measures does MMI take to ensure patient's confidentiality & compliance with healthcare marketing laws & regulations?

These are top priorities for us at MMI.

Patient Confidentiality: Any personal data collected from potential patients is handled with utmost care and strict confidentiality. We never disclose personal data without the individual's informed consent and only use it for the purpose it was collected – scheduling appointments.
Compliance with Marketing Laws: We follow all local and international guidelines when marketing your healthcare services. This means no misleading or exaggerated claims about treatments and always providing accurate, balanced information.
Adherence to Regulations: We also respect the specific regulations for healthcare professionals in Singapore and Indonesia. For instance, we understand that doctors in Singapore are not allowed to advertise themselves, so we focus on presenting informative content about the treatments instead.

Your reputation and patients' trust are paramount, and we never compromise on these aspects. At MMI, we work hard to market your services responsibly and ethically.